Skymol is a privately held, self-funded company which is a leading provider of on-demand eCommerce, live help and customer service software using voice, video and text chat communications, thereby helping e-business leaders to increase sales, reduce operating and marketing costs, and provide a higher level of service to their customers and website visitors.
Today’s consumers are online. Businesses need to use the Internet to better understand their customer needs and to build stronger relationships with customers. Skymol products take customer relationship management (CRM) to a new level – enabling the management of the stakeholder relationship in the age of conversation, and delivered to customers through hosted, on-demand services, offer an easier and more flexible way to manage online, multi-channel and off-line business initiatives without costly investments in IT infrastructure.
Skymol has set itself apart as an innovator and market leader through its pioneering suite of applications, delivering its solutions to the enterprise and SME market. Its key mission is to connect customers with the best quality services. To that end, the company will be fully committed to pioneering state-of-the-art technologies based on its continued R&D in technology.
Skymol operates from Hungary, Europe and runs an extensive Technology Development Center there. Its Asian division is based in Seoul, South Korea.