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Business Edition
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$49.95
agent/month
Order
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Features
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Real-time Voice, Video and Text Chat
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Real-time Site Monitoring
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Proactive Voice, Video and Text Chat
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Voice, Video, and Text Chat Transfer
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View & Search past Voice, Video Conversations and Text Chats
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File Transfer
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Voice and Video Record
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Audio and Video Messages (Ads) while on hold
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Offline Voice, Video and Text Messages
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Multiple Domain
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Executive Interface
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Customizable Skin
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Agent Assignments
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Unlimited Departments
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Audio and Visual Notification
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Unmatched Browser Compatibility
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Chat, Voice and Video Buttons
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SSL (Secure Socket Layer)
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Role-based Security
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Email Transcripts
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Email Offline Message Transcripts
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No Software Download and Setup
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Usage Statistics
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Department/Agent Reporting
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Printable Reports
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